Tell me why: Incident RCAs
Oct 1st, 2019 by Eric
What purpose does a root cause analysis serve for incidents? Why ask why so many times?
Everybody leaves
Sep 1st, 2019 by Eric
How will I transfer the knowledge of the departing employee? What should I do to help my team cope with the loss?
The good, the bad, and the ugly feature work
Aug 1st, 2019 by Eric
What's wrong with designating feature work as good, bad, and ugly? How should you categorize feature work and why?
Being responsible
Jun 1st, 2019 by Eric
How do you convince management you're ready for a promotion? What are two common ways to demonstrate confidence?
When to ask for help
May 1st, 2019 by Eric
How long should you be stuck before asking for help? Who should you ask?
Work politics with integrity
Apr 1st, 2019 by Eric
Why is workplace politics unavoidable? How do you participate in politics without compromising your integrity?
Bring out your dead: Postmortems
Mar 1st, 2019 by Eric
Why do multi-team postmortems often devolve into blame games and inaction? How do you run a 90-minute postmortem in which every person and topic is heard, and owners are assigned to improvements?
Confusing promotions with rewards
Feb 1st, 2019 by Eric
When and why do people actually get promoted? What is a business need?
This is the War Room
Nov 14th, 2018 by Eric
Why are war rooms needed? What are the mechanics of running war room?
You don’t need a publicist
Nov 14th, 2018 by Eric
Why doesn't your work speak for itself? How do you become more visible without grandstanding or appearing desperate?
